NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post your SplitCam questions and bug reports here. PLEASE WRITE ONLY IN ENGLISH !
vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Aug 19, 2015 7:04 am

@Nellee

SplitCam version, CPU, Win7 x86 or x64?

New Splitcam version is here viewtopic.php?f=19&t=7331
SplitCam Team

Nellee
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by Nellee » Wed Aug 19, 2015 7:20 am

Hi,

I installed SC 7.2.1.2, and still having the same problems. Flash crashes on Firefox when using SC Filter (my preferred feature) and automatically zooms in and out in SC Driver. AUTOFOCUS is turned off on webcams' drivers. Have 3 computers, and SC works the same on all PCs.

I would suggest one of the staff go to cam4.com, create an account there, and try to broadcast on Firefox (No, we dont want to use Google or other browsers) to know splitcam's compatibility with Flash player when used in Firefox. You dont have to show your face when broadcasting, just please look into the problem.

I know that's too much to ask, but it can help you guys fix the problem. I know u can. We're using Youcam software for now, but if course we'll switch back to SC once the problem is fixed. Thank you.

Nellee
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by Nellee » Wed Aug 19, 2015 7:28 am

@ vicul

Used the old version of SC since December, until it stopped working properly in July. Installed SC 7.2.1.2, but still having the smae issues. I use Windows 7. Used SC on 3 computers, AMD and Intel, have 32-bit and 64-bit, but the result is the same on all three PCs. We used SC since December 2014, until the problem occurred in the middle of July 2015, I think. It might be affected by the udpate on Adobe Flash or SC, I don't know. We used SC for broadcasting on cam4.com. Please help.

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Aug 19, 2015 9:27 am

@Nellee

we tested SplitCam with FF. You were right the issue was with the new Adobe Flash for FF in Win7. We open a ticket on Adobe.
So I offer you to use the other browsers IE or Chrome, as a temporary solution while we will find the solution. I tested their flashes with splitcam and did not met any problem.
Thank you for info,
Victor
SplitCam Team

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Aug 19, 2015 10:01 am

@Nellee

Try to turn off the Protect mode in Shockwave plugin in FF.
SplitCam Team

Nellee
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by Nellee » Wed Aug 19, 2015 11:42 am

vicul wrote:@Nellee

Try to turn off the Protect mode in Shockwave plugin in FF.
Done that. FF did not crash, but video freezes after a minute or so. :cry:

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Aug 19, 2015 12:33 pm

@Nellee

1. CPU Loading for broadcast?
2. Adobe flash 18.0.0.232?
3. FF 40.0.2?
4. Test the flash work on http://chatroulette.com/
SplitCam Team

Nellee
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by Nellee » Wed Aug 19, 2015 12:52 pm

@vicul

Using Intel and AMD for broadcast
Adobe flash 18.0.0.232
FF 40.0.2
Tested SC Filter on Chatroulette. It works great without freezing. Sadly, not on Cam4.

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Aug 19, 2015 1:02 pm

@Nellee

Sorry, but I cannot test it there, signing does not pass there.
SplitCam Team

SiMcarD
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by SiMcarD » Sun Sep 27, 2015 5:23 pm

Hello. Im' trying Splitcam for the first time on Windows 10 but it doesn't seem to work on Edge browser neither on Opera.
I see this error:" the selected webcam is busy or broken"
Have you tested Splitcam on this SO or browsers?

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Mon Sep 28, 2015 12:18 pm

@SiMcarD

Hi,

Do you mean about SplitCam work with browser & Adobe Flash Player? No problem, the last copy of SplitCam (viewtopic.php?f=19&t=7331) works in Win 10 environment. We tested it with Chrome, Firefox, Opera and IE library (via MS Edge) too. The version of Adobe Flash Player was 19.0.0.185.
However there was a problem with MS Edge & Adobe Flash Player. In Edge environment the Flash did not support DirectShow features. Therefore the Flash detected SplitCam driver but it could not work with it. We informed MS and Adobe about that issue.

I can offer you two solutions:
- to use the other browser,
- or open the page in Edge and call IE via Edge properties.

Let me know if it did not help.
Victor
SplitCam Team

SiMcarD
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by SiMcarD » Mon Sep 28, 2015 4:56 pm

Using IE worked at all!!! Thank you very much for your support! :mrgreen:

bosmajor
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by bosmajor » Tue Oct 06, 2015 5:22 pm

Hi Everybody!

I'm new here and sorry for my English.

I have a problem with Splitcam. It connects to an IP camera with rtsp. The problem is that the video is very often looks like attached picture for 1-2 sec.
VLC and VMix doesn't do that.
I tried on two notebooks and two Splitcam versions and the result is the same.
Is there any suggestion?
Attachments
snapshot.jpg

vicul
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by vicul » Wed Oct 07, 2015 4:33 am

@bosmajor

Hi,

1. What versions of SplitCam did you use?

2. The last SplitCam is here
viewtopic.php?f=19&t=7331

3. Can you send us url of that IP camera for test? If you wish, can use my PM or our support email for it.

Victor
SplitCam Team

bosmajor
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Re: NEW FORUM & NEW VERSION PROBLEM OR ISSUES !!!

Post by bosmajor » Wed Oct 07, 2015 2:19 pm

vicul wrote:@bosmajor

3. Can you send us url of that IP camera for test? If you wish, can use my PM or our support email for it.

Victor
As you offered, I sent the link to [email protected] (I can't write PM)

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